Monitoring and Evaluation Officer: Middle East and North Africa
Reports to: Regional Program Director
Location: Tunisia or Morocco (Local Hire)
The Solidarity Center is the largest U.S.-based international worker rights organization helping workers attain safe and healthy workplaces, family-supporting wages, dignity on the job and greater equity at work and in their community. Allied with the AFL-CIO, the Solidarity Center assists workers across the globe as, together, they fight discrimination, exploitation and the systems that entrench poverty—to achieve shared prosperity in the global economy.
The Solidarity Center acts on the fundamental principle that working people can, by exercising their right to freedom of association and forming trade unions and democratic worker rights organizations, collectively improve their jobs and workplaces, call on their governments to uphold laws and protect human rights, and be a force for democracy, social justice and inclusive economic development.
Founded in 1997 and allied with the U.S. labor movement, the Solidarity Center works with unions, worker associations and community groups to provide a wide range of education, training, research, legal support and other resources to help build strong and effective trade unions and more just and equitable societies. Its programs—in more than 60 countries—focus on human and worker rights awareness, union skills, occupational safety and health, economic literacy, human trafficking, women’s empowerment and bolstering workers in an increasingly informal economy. Solidarity Center programs support and contribute to the global movement for labor rights.
Summary of Position
The Solidarity Center is seeking applications for a Monitoring and Evaluation (M&E) Officer based in Tunis, Tunisia, to provide M&E expertise to its country program in Tunisia and other countries in the Middle East and North Africa. Under its USAID-funded Global Labor Program, these programs aim to support trade unions and workers’ rights organization in their efforts to promote the fundamental rights of workers, expand workers’ rights for greater economic opportunities and democracy and empower workers particularly women, youth, migrant and workers in the informal economy to stand up for their rights and raise their living standards.
The M&E Officer will report to the Regional Program Director based in Morocco and be responsible for the monitoring, evaluation and learning activities for the programs, including gathering, reporting and analyzing performance data, as well as assessing outcomes and program impact. This individual will also participate in and contribute to the Solidarity Center’s Monitoring, Evaluation and Learning community of practice and build M&E capacity throughout the program offices.
This position may be based in either Tunisia or Morocco. Applicants must have either citizenship or a valid work permit for one of those two countries. Solidarity Center will not provide housing or a relocation allowance for this position and will not provide support for a candidate to obtain a work permit for this job.
Duties and Responsibilities
- Coordinate with program staff in countries around the region, with partners, and with program staff in Washington DC
- Provide technical assistance to the program staff on monitoring and evaluation, results reporting, and data utilization for program decision-making and knowledge management
- Review each program’s workplan and performance monitoring plan (PMP), and design appropriate monitoring processes and tools to track activities and capture performance data, disaggregated as required by the PMP
- Review and verify performance data provided by program staff and ensure data is entered into the Solidarity Center’s M&E database in a timely manner
- Conduct periodic data quality assessments and implement corrective actions to address any gaps identified
- Facilitate periodic reflection and analysis of program monitoring information and engage with program staff to identify program outcomes and methods to capture and report on impact
- Contribute to writing regular, timely progress reports of project activities, results and impact analysis for USAID and internal learning
- Respond to requests for data and program information
- Engage with program staff in developing annual workplans and PMPs, and in designing PMPs/M&E plans for new proposals
- Contribute to the dissemination and utilization of program data and results to inform implementation and Solidarity Center’s organizational learning
- Ensure standardized use of M&E tools and methodologies across Solidarity Center's programs
- Serve as key M&E liaison with each country program in the region, with headquarters, and with local partners
- Strengthen M&E skills of program and partner staff through informal and formal participatory learning activities
- Coordinate with program staff to conduct field visits to monitor progress, ensure quality of data collected, verify accuracy of reported data and document observations for learning and measuring progress
- Identify short-term M&E technical assistance needs, develop scopes of work and manage consultants, as necessary
- Contribute to the development of organizational technical resources/tool kits
- At least 10 years of experience monitoring and evaluating donor-funded international development programs required, preferably related to human or workers’ rights, social justice, capacity building or community engagement
Bachelor’s degree in social science or research related subject required; advanced degree preferred
- Understanding of programs related to freedom of association, human or workers’ rights, advocacy, community organizing and/or forming unions preferred
- Knowledge of and experience monitoring and measuring development programs using both qualitative and quantitative methods, and collecting and analyzing data required
- Verbal and written fluency in English, Arabic and French required
- Knowledge of or experience with M&E frameworks and reporting systems required; experience with USAID programs preferred
- Strong ability to write clearly and produce quality documents in English required
- Demonstrated ability to develop PMPs and to design/adapt data collection tools required
- Proficiency in Excel, Word, statistical software (SPSS, STATA, SAS) and other analytical software (NVivo, Atlas.ti, Dedoose) preferred
- Demonstrated ability to share knowledge and information with diverse audiences
- Sound judgment and ability to work effectively under pressure and to manage competing priorities
- Ability to work both independently with little supervision and collaboratively as part of a team with program team members and partners in different countries of the region and in Washington DC
- Ability and willingness to travel occasionally within the country as well as to other countries in the region, as necessary
The Solidarity Center is an equal employment opportunity employer that does not discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status or any other status protected under applicable law. Women and minority candidates are strongly encouraged to apply.